Shipping policy

Last Updated: November 14, 2025

Thank you for shopping with MAHA ARCHIVE.
This Shipping Policy outlines how and when your order will be processed and delivered.

📦 Order Processing Times

All orders are processed within:

  • 1–3 business days for in-stock items

  • Orders placed on weekends or public holidays will begin processing on the next business day

During high-volume periods (new drops, sales, or holidays), processing times may be slightly longer.

You will receive a confirmation email once your order has been placed, and a second email with tracking details once it has shipped.

🚚 Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and the weight of your order.

FOR OUR FIRST DROP!

This is a pre-order drop meaning that your order will only be processed at the end of the pre-order date (26/06/2026). This means your shipping time begins at the end of 2 week period of the clothes being available to purchase! We will provide a tracking number when your order is sent out. As such, we apologise for the slightly longer wait time. Thank you so much for your patience and for supporting us!

Australia (Domestic Shipping)

  • Standard Shipping: 7-14 business days

  • Express Shipping: 6-10 business days

New Zealand

  • Standard Shipping: 7-14 business days

  • Express Shipping: 6-10 business days

International (Outside AU/NZ)

Delivery times vary by destination and will be shown at checkout.
Typical timeframe: 7–20 business days

International customers are responsible for any customs fees, taxes, or import duties charged by their country.

📦 Tracking Your Order

Once your order ships, you’ll receive an email with:

  • A tracking number

  • A link to follow your shipment’s progress

Please allow up to 24 hours for tracking to update.

🏠 Incorrect Shipping Details

MAHA ARCHIVE is not responsible for:

  • Incorrect addresses entered at checkout

  • Lost packages due to incorrect or incomplete details

If you made a mistake, contact us immediately at mahaarchive@gmail.com.
If your order has not shipped yet, we will update the address.

Once the order has shipped, we cannot make changes.

❗ Lost, Stolen, or Delayed Packages

Once handed to the courier, the delivery is outside our control.

MAHA ARCHIVE is not liable for:

  • Packages marked as “delivered” but not received

  • Delays caused by couriers, customs, weather, or international processing

If your order is missing, please contact your courier first, then email us and we’ll do our best to assist.

↩️ Returns Due to Non-Delivery

If a parcel is returned to us due to:

  • Incorrect address

  • Failure to pick up from a collection point

  • Refusal to pay customs/import fees

We will refund the item(s) price only.
Shipping fees are non-refundable.

📬 Pre-Order Items (If Applicable)

If your order contains pre-order items:

  • The estimated ship date will be displayed on the product page

  • Your order will ship once all items are available

  • Split shipping can be arranged; additional fees may apply

🛒 Shipping During Sales / New Drops

Due to high demand, shipping and processing may take slightly longer during:

  • Massive restocks

  • New collection drops

  • Seasonal sales

  • Holiday periods

We appreciate your patience—our team works hard to ship everything as fast as possible.

💬 Contact Us

For any shipping-related questions:

Email: mahaarchivesupport@gmail.com
Subject Line: “Shipping Enquiry – Order #XXXX”